Noticeboard

Please note: The Practice will not be offering routine blood test appointments for week commencing 17th August 2020, due to the migration to the new clinical software system. Patients can still book appointments at the hospital.


Please note the Practice is changing the Clinical Software system in August. The ability to order prescriptions from 'patient online services' will cease from 10th August 2020. Please download and register to use the NHS APP, which then enable you to order prescriptions as from 24th August when the new system is live. Thank you for your patience and co-operation.

Appointments

You can make appointments to see your doctor by coming into the surgery or by telephoning Harlow (01279) 418136.

GP Appointments

Morning surgery runs from 09:00 – 11:00 Monday - Friday. Appointments are at 10-minute intervals. If there are multiple problems to be resolved the GP may ask you to book a second appointment at a later date to address the additional problem due to time constraints.

Some of the appointments (60%) are bookable up to 4 weeks in advance, others are ‘book on days’ and any patients who cannot be fitted into these slots and states that their problem is urgent, is given an emergency appointment after 11:00 to deal with the one problem.

Evening/Afternoon surgeries – Monday to Friday 15:30 – 17:20. These consist of pre-booked, ‘book on day’ appointments and any patients who cannot be fitted into these slots and states that their problem is urgent, is given an emergency appointment after 17:30 and are asked to come and wait to be seen as an extra. These appointments are of 5 minute duration to deal with the one urgent problem.

Antenatal patients are seen at various times depending on the registered GP but range over lunchtime and early afternoons.

Post-Natal and 6-week checks are usually seen before or after a surgery and are booked at the convenience of the patient and their GP.

Practice Nurses

Wide range of appointments covering Monday to Friday commencing 09:00 and continuing throughout the day to 17:50 (lunch break 12:30 – 13:30).

Evening and Weekends appointments - provided by Herts Urgent Care

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/

If you have booked an evening or weekend appointment in West Essex via your GP surgeryand need to cancel or change it, please ring NHS111 and select option 3.

Emergencies 

Harlow (01279) 418136 

Daytime emergencies - Phone the surgery number and the practice duty doctor will be contacted.

Telephone Advice

If you require telephone advice from the doctors please ring the surgery after 11:30 and give the receptionist as much information as possible. The doctor will then 'phone you back when they are not consulting.

If the call is urgent please let the receptionist know and they will put you through to the duty doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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