From the 19th July nothing will change at the surgery – patients will still need to wear a mask, social distance and use hand sanitiser in the surgery. Staff will continue to wear PPE.
We appreciate this can be frustrating but we know that when people come into the surgery the are sick and vulnerable, so we feel it would be wrong not to take these precautions.
We NEED to keep the surgery safe for ALL patients and staff.
Thank-you for your understanding.
You may have seen on the news that from Monday 17 May, doors at GP practices are ‘re-opening’. As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.
GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe.
As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.
We will keep you updated as soon as we are clear about how we can re-open our reception areas safely. Thank you for your support.
Please Click Here for the latest information relating to the Covid-19 pandemic
What to do when you are unwell
If you are not sure what to do when you are feeling unwell, us the Free 'NHS APP' to see available local services, get advice or find the best treatment for you symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day.
Welcome to Old Harlow Health Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Download our Practice Leaflet here....Practice Leaflet
Patients over the age of 16 years can now access a care navigation service. This free service is delivered in partnership by Community Agents Essex, Age UK Essex and the Provide Lifestyle Service. If you are struggling with a non-clinical issue and it is impacting on your health and well being - you can self refer to the service. This leaflet explains more...... Care Navigator poster
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The health centre is all on ground floor level with adequate access for disabled patients and there are also specific toilet facilities.
(Site updated 25/08/2021)