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Noticeboard

Dr Carolyn Smalley retires from the Practice on 30th September 2019 and we welcome Dr Dmitri Jegorov as her replacement.

Please note the Practice will be shut for training on Tuesday 5th November 2019 from 12:30 pm and will re-open as usual on Wednesday 18th September 2019 at 08:30.

Change to service: As from 7th August 2019, it has been agreed that the reception staff should ask patients 'why they need to be seen'. Reception staff are trained to ask certain questions in order to ensure that you receive:

The most appropriate medical care, from the most appropriate health professional, at the the most appropriate time.

Repeat Prescriptions

In order to provide control and a better service to patients we run a computerised repeat prescription service. If you need to take medication regularly your doctor may agree to authorise a 'repeat prescription'. This will enable you to obtain medication without having to see the doctor every time. With each prescription you will receive a tear-off slip which lists your repeat medication and you may request re-supply by ticking the appropriate entry. Leave your completed slip in the box in reception or post it through the letter box.

Alternatively and ideally, you can order online via the link at the top of this page. If you haven’t already registered for this service you will need to download the registration form Online registration form 2017 and upon completion return it to the surgery with the valid identification as detailed on the form. The system is called Patient Services Online.

We do not accept telephone calls for repeat prescriptions.

Please note; requests for HRT or oral contraception will not be processed; you will need to be seen by the practice nurse to obtain a prescription.

Collections

Do not wait until you have run out of medication before requesting a new prescription. Please note: repeat prescription requests submitted before 14:00 will be ready for collection 2 working days later after 14:00. (Saturday & Sunday are not working days).

If you want your prescription sent to you please provide a SAE but also allow for the extra day. Please remember that, in order to safeguard all involved, repeat prescriptions may not be collected by minors (under 16 years old).

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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