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Noticeboard

Please note the Practice will be shut for training on Tuesday 17th September 2019 from 12:30 pm and will re-open as usual on Wednesday 18th September 2019 at 08:30.

Change to service: As from 7th August 2019, it has been agreed that the reception staff should ask patients 'why they need to be seen'. Reception staff are trained to ask certain questions in order to ensure that you receive:

The most appropriate medical care, from the most appropriate health professional, at the the most appropriate time.

Latest News

Breaking news: First Contact Physiotherapist

As from Tuesday 13th August 2019 the Practice will have the services of a 'First contact physiotherapist' twice a week, whose role in primary care is to assess patients with soft tissue, muscle and joint pain and to decide on the most appropriate management pathway. FCPs are physiotherapists with expertise in the assessment and management of Musculoskeletal (MSK) conditions. They can organise investigations, medications and onward services.

The Reception team will now need to ask why you need to see a GP, so that you can be sign posted to the most appropriate professional.


Phlebotomy Service provided by Princess Alexandra Hospital

As from 1st April 2019 the phlebotomist will be attending the surgery on the following Days/Times:

Monday: 11:45 - 13:00

Tuesday: 11:15 - 13:00

Wednesday: 11:15 - 13:00

The service is by confirmed appointment only.

Appointments are released at 11:00am the day before:

i.e. Ring Monday @ 11:00 for Tuesday's appointments, Tuesday @ 11:00 for Wednesday's appointments and ring at 11:00 am on Wednesday for Monday's appointments. 


Orthodontic care - patient survey

Have you, your child, or someone you care for recently used orthodontic services?

Please read the following Orthodontic Services Poster


Practice Catchment Area - 17/11/2017

Following the proposal published 12/06/2017 to amend the Practice catchment area. This has now been agreed by West Essex CCG and therefore as from the 20th November 2017 this will now be adhered to.

The attached document related to the proposed amendment.

Propose change to Practice catchment area 



My Care Record - updated 04/2019

Fair Processing Notice - information leaflet

HOW WE USE YOUR INFORMATION

What is 'My Care Record' - click here for details.

My Care Record is a programme which allows people to give health and care professionals their permission to access their medical records during their treatment.


Statement of Intent - Information Technology

New contractual requirements came into force from 1 April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments; click here to read ours.


Accountable / Named GP for all patients

All patients registered at the Old Harlow Health Centre have a named doctor who has overall responsibility for your care and support. If you choose to see another doctor at the surgery, you are entirely free to go on doing so as before.

Accountable/Named GP


Safeguarding Young People

Click here to read our statement


Infection Control Annual Statement 2015-16

Infection Control Annual Statement 2015-16


Infection Control Annual Statement 2014-15

Infection Control annual Statement 2014-15

Health News from the BBC and the NHS

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