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Dr Carolyn Smalley retires from the Practice on 30th September 2019 and we welcome Dr Dmitri Jegorov as her replacement.

Please note the Practice will be shut for training on Tuesday 5th November 2019 from 12:30 pm and will re-open as usual on Wednesday 18th September 2019 at 08:30.

Change to service: As from 7th August 2019, it has been agreed that the reception staff should ask patients 'why they need to be seen'. Reception staff are trained to ask certain questions in order to ensure that you receive:

The most appropriate medical care, from the most appropriate health professional, at the the most appropriate time.

New Patient Registration

We are currently accepting new patients.

How to Register

We can only accept new patients who live in our practice area. (We do not accept 'Out-of-Area' registrations) The Practice serves the population of Old Harlow and neighbouring villages, click on the following to see whether you are in our catchment area. Old Harlow Health Centre - Catchment Area checker

Instructions on what to do with the registration form

NOTE: You will not be able to book appointments until you have been fully registered. i.e. signed the pre-registration form at the surgery, provided proof of identity and address and completed the additional forms required by the Practice. The Registration process normally takes 48 hours from receipt of the completed forms and surgery checks. 

If you want to join the practice please complete a registration form which can be picked up from reception or downloaded from the above “Registering Online” tab. Please bring the completed form along to reception with your medical card if you have it, proof of address i.e. utility bill or council tax statement and also photographic ID i.e. passport, driving licence.

All newly registered patients need to complete a health questionnaire and have a health check with the practice nurse.

The information on the medical card will speed up the process of getting your records from your previous practice. Once you have been accepted as a patient your medical records will be transferred to us and a new medical card will be sent to your home address. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.

Catchment Area

The Practice boundary for new patients is defined as follows:

The Practice is located in the centre of 'Old Harlow' and accepts patients from the surrounding area, including Churchgate Street, New Hall and the villages of Sheering and Matching Tye.

The Catchment area can be defined as follows:

  • To the south as far as and including New Hall.
  • To the north towards Sawbridgeworth as far as and including Pishobury Drive.
  • To the east the villages of Sheering, Matching Tye, Hobbs Cross.
  • To the west towards Harlow town centre as far as the A414.

Click on this link to see whether you are in our catchment area.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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